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Search Learnfly help articles, account guides, course support, billing answers, and instructor resources.
Frequently asked questions
The articles learners read most.
How do I cancel my subscription?
Cancel anytime under Account → Subscription. Your access stays active until the end of the current billing period.
ReadHow does Learnfly subscription work?
One subscription unlocks every course on Learnfly. Pick monthly or yearly, cancel anytime.
ReadHow do I access my courses after subscribing?
After subscribing, your entire course library is unlocked from the My Courses tab — no per-course enrollment needed.
ReadHow do I create a Learnfly account?
Sign up for a free Learnfly account in under a minute — by email or with Google or GitHub.
ReadWhy is my video not playing?
Most video playback issues are fixed by clearing cache, updating your browser, or switching network.
ReadHow do I download my Certificate of Completion?
Once you finish a course, your certificate appears under My Certificates and can be downloaded as a PDF.
ReadHow do I reset my password?
Reset your Learnfly password from the sign-in page in two clicks.
ReadSelect a topic to search for help
Eight categories covering everything you need to know about Learnfly as a learner.
Getting Started
Sign up, choose a plan, and start your first course on Learnfly.
Account & Profile
Login, passwords, profile settings, and email preferences.
Subscription & Billing
Monthly, yearly, payment methods, cancel, and refunds.
Learning Dashboard
Access courses, track progress, quizzes, labs, and more.
Courses & Certificates
Enrollment, downloads, sharing, and completion certificates.
Technical Troubleshooting
Playback issues, login problems, browsers, and mobile.
Mobile & Device Access
Using Learnfly on iOS, Android, tablets, and smart TVs.
Privacy & Security
Account security, data privacy, and device access rules.
Still need help?
Our support team usually replies within one business day. Open a ticket and we’ll get you sorted.