Learnfly Refund Policy

At Learnfly, we strive to provide a high-quality learning experience through our online courses, subscription plans, certifications, projects, quizzes, and learning resources. We encourage all learners to carefully review course descriptions, learning objectives, and subscription details before making a purchase.

This Refund Policy explains how refunds are handled for both Single Course Purchases and Learnfly Subscription Plans.

1. Single Course Purchases

Learnfly may offer individual courses for one-time purchase.

Refund Eligibility

Refund requests for single course purchases must be submitted within 7 days of the original purchase date or last charge date.

After the 7-day refund period has expired, the purchase becomes non-refundable.

How to Request a Refund

To request a refund, learners must contact Learnfly Support through one of the following channels:

• Email Support
• Live Chat Support
• Phone Support

Refund requests submitted through these channels will be reviewed by our support team.

Refund Approval

Approved refunds will generally be processed back to the original payment method used during the purchase.

Processing times may vary depending on the payment provider, bank, or card issuer.

Non-Refundable Purchases

Refunds will not be provided when:

• More than 7 days have passed since the purchase date.
• The refund request is not submitted through an official Learnfly support channel.
• Fraudulent or abusive refund activity is detected.

2. Learnfly Subscription Plans

Learnfly offers monthly and annual subscription plans that provide access to a library of online courses and learning content.

Refund Eligibility

Refund requests for subscription charges must be submitted within 7 days of the most recent subscription charge date.

After the 7-day refund period has expired, subscription charges become non-refundable.

This policy applies to:

• Monthly Subscription Plans
• Annual Subscription Plans
• Promotional Subscription Plans
• Membership-Based Learning Plans

How to Request a Refund

Learners may request a refund by contacting Learnfly Support through:

• Email Support
• Live Chat Support
• Phone Support

All requests will be reviewed in accordance with this Refund Policy.

3. Subscription Cancellation

Learners may cancel their subscription at any time.

Subscriptions can be cancelled directly from the Learnfly Dashboard by navigating to Account Settings → Manage Billing → Cancel Subscription.

Alternatively, learners may contact Learnfly Support through:

• Email
• Live Chat
• Phone Support

for assistance with subscription cancellation.

4. What Happens After Cancellation?

When a subscription is cancelled:

• No future subscription payments will be charged.
• The subscription remains active until the end of the current billing period.
• Learners will continue to have access to all included courses and learning content until the subscription period expires.

Once the current subscription period ends:

• Access to subscription-based courses will be removed.
• Access to course videos, projects, quizzes, assignments, and learning materials included in the subscription will no longer be available.

5. Certificate Access After Cancellation

Even after a subscription has ended, learners will continue to have access to:

• Previously earned Certificates of Completion
• Certificate download functionality
• Certificate sharing features

Certificates that were successfully earned before the subscription expiration date will remain available within the learner dashboard.

6. Chargebacks and Payment Disputes

Learners are encouraged to contact Learnfly Support before initiating a chargeback or payment dispute with their bank, credit card provider, or payment processor.

Learnfly reserves the right to suspend or restrict account access while payment disputes are being investigated.

7. Policy Abuse

Learnfly reserves the right to deny refund requests where fraudulent, abusive, deceptive, or excessive refund activity is detected.

This includes, but is not limited to:

• Repeated refund requests
• Abuse of promotional offers
• Unauthorized account activity
• Violations of Learnfly Terms of Use

8. Contact Support

For refund requests, subscription cancellations, billing questions, or payment-related assistance, please contact Learnfly Support:

• Email: support@learnfly.com
• Help Center: support.learnfly.com
• Website: www.learnfly.com

Our support team will be happy to assist you.