Learnfly offers refunds for annual membership payments if you contact us within 14 days after the charge has been processed.
Our refund policy:
- We only allow one refund per customer.
- We don't offer refunds for annual memberships after 14 days of the charge.
- We don't offer refunds for monthly memberships.
* If you paid through a SEPA direct debit, you can request a refund up to 8 weeks after your initial payment.
** Users who signed up through the 30-day money back guarantee offer may request a refund up to 30 days after payment.
*** If you are on a Learnfly for Teams plan, please refer to Payments & Subscriptions FAQ's for more information. The above policy does not apply to Team Memberships. Refunds for team memberships will be governed by the specific contractual arrangement.
Learnfly is not able to cancel, refund, or manage subscriptions purchased via the iOS or Google Play app stores. Please contact the app store directly with questions about billing, cancelations, or refunds for your iOS or Android subscription.